TECHNICAL SUPPORT FAQ

If you are having problem running the game, please read this FAQ at first. If you didn't find any answer, then you can forward your problem at edykajang@bladethrusttactics.com. Click Run... on Start menu and type dxdiag to run DirectX Diagnostic Tool. Click Save All Information to save details about your PC hardware to a text file. Copy the content of the text file to your e-mail so you don't have to attach any file. I'll try to answer the problem through e-mail reply.

I just install this game and it won't even starts when I try to run it. It gives error message and suggest me to reinstall the game. What gives?

The most likely explanation is your computer does not have a specific file called msvcr90.dll. The game requires this file in order to run so if it can't found the file, the game won't start and gives error message.

If you can't start the game, click here to download Visual C++ 2008 Redistributable Package ( vcredist_x86.exe ) from this website. Once you have downloaded it, double click the application to install necessary file. Once you've done it, try to run the game again. It should be able to run right now.

Fortunately with the release of version 0.90, the game no longer needed msvcr90.dll file so make sure to download the latest game version or patch from this website.

I just install this game and it runs. But all I see is brown box with some texts on it. Then the game exit to Windows. What gives?

The brown box with some texts on it shows that the game can't find the files it is supposed to run. If the game can't find the files, it automatically exits to Windows. Normally this happen if you install the game to non root directory such as c:\Program Files\BladeThrust. The game must be installed to any root directory ( c:\ to z:\ ) so it can find the files necessary to run the game.

The solution is simple. Uninstall the game and then reinstall it to default directory ( c:\BladeThrust ) or any other root directory such as d:\BladeThrust. Then the problem will simply gone. By the way, did you still keep the installation file?

OK, I have that dll thingie on my computer. I couldn't be able to run Blade Thrust DD but Blade Thrust GDI runs OK. How to make Blade Thrust DD to run?

This can happen if you download earlier version of the game such as version 0.86 or 0.87 and you have 24 bit graphics card. Fortunately this problem is simple to solve. If you have 24 bit colour graphics card and want to run Blade Thrust DD, you must at first run Blade Thrust GDI and set the game to run at 16 bit colour in Option Panel. Quit Blade Thrust GDI and then start Blade Thrust DD. Now you can run Blade Thrust DD in 16 bit colour.

Realizing this problem, from version 0.88, the game will try to run at 16 bit colour for the first time so any PC with 24 bit colour graphics card will be able to run Blade Thrust DD for the first time. In the future, there could be option to run Blade Thrust DD in 24 bit colour.

Dude, this game crash way too much!!!

This can happen if you run earlier version of Blade Thrust DD such as version 0.86 which you can download it from CNet Download or WareSeeker website. Fortunately, you can run Blade Thrust GDI which is much more stable than Blade Thrust DD. The catch is Blade Thrust GDI is much slower than Blade Thrust DD. There are ways to speed up Blade Thrust GDI which will be explained in later part of this FAQ.

The other solution is to patch your version to recent version. Recent version fix many annoying crash problem found on earlier version and introduce many gameplay improvement that enhance the gaming experience. Click here to download the patch.

What is the difference between Blade Thrust DD or Blade Thrust GDI?

Blade Thrust DD make use of Microsoft DirectX technology to draw graphics or play sounds on your computer. It's the prefered method of running the game as it make use of your computer graphics and sound hardware. Because of this, the game can run as fast your computer can allow it.

However if your computer are having problem while running Blade Thrust DD, you can choose to run Blade Thrust GDI as the game use Windows code to draw graphics or play sounds on your computer. So it does not make use of your computer graphics and sound hardware. This in turns will affect the game performance. Generally speaking, Blade Thrust GDI is 2 times much slower than Blade Thrust DD.

This is not as bad as it looks because Blade Thrust GDI is much more stable than Blade Thrust DD. If you have earlier version of Blade Thrust DD such as version 0.86 or 0.87, expect for the game to crash in certain condition. None of these crash happen in Blade Thrust GDI.

Asides from game performance and the ability for Blade Thrust DD to run in full screen, both versions are almost identical in terms of gameplay. You can even simulate the effect of full screen in Blade Thrust GDI if you set your monitor to 800 X 600 resolution and you set the task bar to auto hide.

Both version share the same save files so any campaign game you save in Blade Thrust GDI will be able to load in Blade Thrust DD without a problem or vice versa.

The game run too slow in Blade Thrust GDI. How to make it run fast?

Blade Thrust GDI might runs slow if you set your PC to run in 24 or 32 bit colour. You can improve game performance by running the game in 16 bit colour at the expense of colour quality. The game might look grainy but the game runs much faster.

In Blade Thrust GDI, click Option Button to bring up Option Panel. Click 16 bit colour radio button and click OK Button. You need to quit the game. Right click on desktop to bring up Display Properties. Click Setting tab to change colour quality. Choose Medium( 16 bit ) and restart the game.